Inquiry, Resolution, & Correspondence:
Investigate & advise regarding issues between many agencies (local, state, and federal) and veterans their families. Prepare and forward data, information, and status to requesting agencies and claimants.
Counseling & Entitlement Consultations:
Assess, analyze, & inform clients about specific entitlements and how they apply to you.
Claims Processing:
Assess, Analyze, clarify, and interpret evidence and decisions, & assist claimants in preparing his/her application applying all reflective regulations, case precedents, & general counsel opinions from submission to the Board of Veterans Appeals.
Referral:
Identify potential local, state, and federal agencies that may assist a claimant with other programs outside of our scope of services in efforts to link clients to other services.
Financial Emergency Relief:
Provide financial emergency relief for eligible veterans and family members when determined to be experiencing a temporary financial crisis. Michigan Veterans Trust Fund &
the Soldiers and Sailors Relief Fund